WHY CHOOSING A WHITE GLOVE EXPERIENCE MATTERS

Having a white glove experience means you have had exceptional service from a company. The service is a result of having highly skilled and trained professional staff with acute attention to the details. A white glove experience is an experience that exceeds your expectations and sometimes comes with a surprise that you were not expecting. Like when the restaurant pours champagne for you because they know it is your anniversary or, when your car comes back completely detailed after you have dropped it off for service.

If a company offers white glove service, there should be certain expectations. If the service is from a staff member with little or no experience, then your experience will be less than white glove service. If the white glove service company shows up with dirty, old equipment then you are not experiencing white glove service. Also, being on time, neat in appearance, professional and courteous are all part of white glove service is all about.

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For most consumers, white glove service is what they would like from any service provider. However, getting white glove service does usually come at a cost higher than that of just “service.” It is not expected that long-term, professionally trained staff, and new equipment would be less than a company without these.

Over the years there have been many homeowners who did not use the white glove service of the William C Huff Company because of our rates. However, many of these homeowners have chosen our firm after they experienced bad service with another provider. Many of our clients have said to us “If we had known the difference between white glove service and just another moving company, they would have gladly paid the difference in cost.