CHOOSING A DESIGNER RECEIVING COMPANY

We've all heard the age old phrases, “If it sounds too good to be true, it probably is” and “You get what you pay for”. Those of us who have been around awhile know all too well that these statements tend to be true. So when a designer is getting quotes for receiving, storing and delivering items selected for a project, certain concepts should apply. For instance: If they are promised the best price for the best service, it will likely not happen. When researching a company for the purpose of selecting the best service for their furnishings the designer should first ask, “How long have they been in business?” A good follow up question is “How many projects like mine have they done?” Chances are that if they have been around awhile and have done some significant projects, their pricing will reflect this service. No one in the service business can get by for very long with overly high prices without delivering on the service end. Conversely, a company who promises the world at a rock-bottom price likely will have trouble delivering on those promises as the general costs of doing business can impede on even frugal business practices.

However, when a company consistently delivers year in and year out at the highest level of service, the company should be a little more expensive. Why?

• Their rates are usually reflected in the tenure of experienced staff, sufficient support staff and top notch equipment and facilities.
• They offer better benefits, better pay and a steady work week.
• They will actually have the experienced staff that can deliver exceptional service.

At William C Huff Companies, our staff is at the forefront of our reputation for exceeding our clients’ expectations, for almost 30 years now (under the same ownership) and over 105 years total. We offer several services for our discerning clientele. Receiving and delivery is only one of the integrals part of how we manage complete logistics for many of our clients who are transitioning from home to home. Our tenured staff are not just experienced in handling the contents of a home when it is sold; They’ve also learned to adapt to the ever changing needs of the designers as they work side by side with a homeowner who is making a major change in their home lifestyle. The competitive edge a designer may have over another designer is actually recognizing a client's lifestyle transition and choosing to work with a sophisticated enough company that can address a myriad of client needs: Receiving, removal of contents from the home, storage and local and nationwide shipping to multiple locations. When choosing the “right” receiving company, the designer should know as much as possible about their clients’ logistics needs so that they’re able to make the right choice. This will impress the client a lot more than just offering them the best pricing for their designer work. Ultimately, not all companies are the best fit for each other just as all clients are not identical in their needs. It's important to understand what the specific needs are and match to the client accordingly. This will ensure maximum client satisfaction and the promise for repeat and referral business.