The Value of Vetted Service Providers
Just because a company...
- Has a "good" reputation.
- Has an A+ rating with the Better Business Bureau.
- Is highly recommended.
- Has a great website.
William C Huff Co. is thoroughly vetted.We have received a five star rating by the Domestic Estate Management Association, a group who is largely unknown to the general public, but well known to private service providers. This worldwide group has been in existence for over a decade and is made up of service providers and estate managers in local areas around the US and in Europe. Many of the estate managers who are members work for some of the wealthiest and most private families in the country. Their expectations for service providers (who are able to pass the rigorous vetting process to become a DEMA member) is nothing short of perfection. Needless to say, if an estate manager uses a service provider who is in the DEMA network and it doesn't go well, that provider has to answer to their estate owner and explain why the service didn't meet expectations. When we first became members, some 5 years ago, we had the minimum rating of 3 stars. The process for achieving a five star rating takes at least 3 years and requires a perfect record with zero mistakes. Not only do we have a five star rating, we were awarded their coveted "service provider of the year" award in 2014. Thus recognized as the top provider in the entire country. Unfortunately it is very hard to sift through the myriad of businesses and actually end up hiring the one that is truly the "best" in their field. Too often we end up discovering our expectations are not met, even when we hire the company that has been highly recommended. I rely on checking with businesses who are members of DEMA because I know from experience that any service provider who has passed their scrutiny is going to not just meet my high expectations, they will likely exceed them.
Posted by Jim Henderson