In the 2020’s and 2030’s, moving and storage companies will be at their busiest levels in the history of America. Over 100 million North Americans are over 55 years old and most will be retiring (or will have already retired) and will be selling their homes to downsize into smaller living quarters. Many of these downsizing homeowners will have items which they have collected over the years, which will need special white glove handling. Many homeowners have a vision of movers wearing white gloves however, this is not what white glove handling means. Here are some guidelines for what white glove handling means.
- The moving company has a great respect for homeowners’ valuable items.
For any company that is going to offer white glove handling, knowing the value of something is the first step in recognizing the need to have trained and professional staff. White glove handling companies will pay what it costs to get the correct professional training for their staff. It is not just good enough to have experienced handling staff but, the staff needs to have industry experts train them.
- The moving and storage company cares about their image.
Most moving companies have a reputation for having old or rented trucks and their staff are not dressed in uniforms or have matching shirts. Moving companies who are considered “white glove handlers” pay attention to the details and make sure the moving trucks are clean, modern and running well. Also, they make sure the staff have matching uniforms and that the trucks, uniforms and all paperwork have matching logos and colors. This helps identify a company that offers white glove handling.
- White glove moving and storage companies have great support staff.
In any business it is always noticed when the office and management staff are helpful and courteous. Moving and storage companies that offer white glove handling will always have trained office and management staff to make the move experience less stressful.
- On time and fair, honest estimates for the move.
Many moving companies have a reputation for changing the final bill after the move and charging considerably more than they had estimated. This is well documented is one of the biggest complaints about the moving and storage industry as a whole. Another common theme is that the moving crews will show up late. In fact, for cross-country moves, they often will be
days late!! White glove moving and storage companies will be punctual, and their estimates and final bill will reflect the scope of work and there are not unpleasant surprises.
The William C Huff White Glove Moving and Storage Company has been providing white glove handling service for 110 years. They have earned a reputation as a reliable, courteous and professional firm. Their reputation extends worldwide and many of the wealthiest families in North America rely on their consistent quality of service.
